Privacy Policy

1. Controller and contact details

European Composting System AB (ECSAB) (“ECSAB”, “we”, “us”) is the data controller for the processing of personal data described in this Privacy Policy.

Contact details
European Composting System AB (ECSAB)
Härkeberga Ekeby 21, 745 96 Enköping, Sweden
Email: info@ecsab.com
Phone: +46 (0)70 384 84 00

2. What personal data we collect

Depending on how you use the website and contact us, we may collect:

• Contact details (e.g., name, email, phone number, company name) when you email or submit a form.
• Message content and any information you choose to share in your inquiry.
• Technical and usage data (e.g., IP address, browser/device information, pages visited, approximate location) through server logs and, if enabled, analytics cookies.

3. How we use your personal data

We process personal data for the following purposes:

• To respond to inquiries and communicate with you.
• To provide information about our products and services when requested.
• To operate, maintain, and secure our website and IT systems.
• To analyze and improve website performance and user experience (only where applicable and permitted).
• To comply with legal obligations.

4. Legal bases for processing

We rely on the following legal bases under the GDPR where applicable:

• Performance of a contract or steps prior to entering a contract (e.g., handling your request for a quote).
• Legitimate interests (e.g., providing a functioning and secure website, handling business communications).
• Consent (e.g., non-essential cookies/analytics where required, or if you explicitly opt in to something).
• Legal obligation (e.g., accounting or compliance requirements where applicable).

5. Where we get your data from

• Directly from you when you contact us by email/phone or submit information via the website.
• Automatically from your device when you browse the website (e.g., logs/cookies).

6. Recipients and sharing

We may share personal data with trusted service providers who process data on our behalf, such as hosting providers, email service providers, website/IT support, and (if enabled) analytics providers. These recipients are only permitted to process personal data as necessary to provide services to us and under appropriate safeguards.

7. International transfers

If personal data is transferred outside the EU/EEA, we will ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses or another valid transfer mechanism, where required.

8. Data retention

We keep personal data only as long as necessary for the purposes described above:

• Inquiries: typically for as long as needed to handle and follow up on the inquiry.
• Business records: retained as required by applicable law (e.g., accounting rules) where relevant.
• Technical data: retained for a limited period for security and troubleshooting.

9. Your rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion of your data (“right to be forgotten”).
• Request restriction of processing.
• Object to processing based on legitimate interests.
• Data portability (in certain cases).
• Withdraw consent at any time (where processing is based on consent).

To exercise your rights, contact us at info@ecsab.com.

You also have the right to lodge a complaint with your local data protection authority.

10. Cookies and analytics

We use cookies and similar technologies to operate the website and, where enabled, to understand usage and improve performance. For details, please see our Cookie Policy.

11. Security

We use appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. No website or transmission is completely secure; if you suspect any issue, please contact us promptly.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when this policy was last revised.

13. Contact

If you have questions about this Privacy Policy or how we process personal data, contact us at info@ecsab.com.